YOBER
YOBER
YOBER
Yober is an app that helps people with depression live comfortably and stay connected with their loved ones for better care.
Yober is an app that helps people with depression live comfortably and stay connected with their loved ones for better care.
Yober is an app that helps people with depression live comfortably and stay connected with their loved ones for better care.
YOBER
Yober is an app that helps people
with depression live comfortably and stay connected with their loved ones for better care.
Client
Client
Client
Monte Jade
Science & Technology Association
Monte Jade
Science & Technology Association
Role
Role
Role
UI UX Designer
UI UX Designer
UI UX Designer
Year
Year
Year
2017-2018
2017-2018
2017-2018
YOBER
Yober is an app that helps people
with depression live comfortably and stay connected with their loved ones for better care.
Client
Monte Jade Science & Technology Association
Role
UI UX
Designer
Year
2017 - 2018
Client
Monte Jade Science & Technology Association
Role
UI UX
Designer
Year
2017 - 2018
Design Goal
Design Goal
Design Goal
Design Goal
Design Goal
Enable individuals with depression to live with peace of mind,
assist therapists, support family members in staying connected
without requiring excessive time, and help maintain a normal life.
The world is vast, and you are a cherished part of it.
Enable individuals with depression to live with peace of mind, assist therapists, support family members in staying connected without requiring excessive time, and help maintain a normal life. The world is vast, and you are a cherished part of it.
Enable individuals with depression to live with peace of mind, assist therapists, support family members in staying connected without requiring excessive time, and help maintain a normal life. The world is vast, and you are a cherished part of it.
Enable individuals with depression to live with peace of mind,
assist therapists, support family members in staying connected
without requiring excessive time, and help maintain a normal life. The world is vast, and you are a cherished part of it.
Enable individuals with depression to live with peace of mind, assist therapists, support family members in staying connected without requiring excessive time, and help maintain a normal life. The world is vast, and you are a cherished part of it.
Let Me Take You on a Journey to Discover an App Designed to Connect Hearts
Let Me Take You on a Journey to Discover an App Designed to Connect Hearts
Let Me Take You on a Journey to Discover an App Designed to Connect Hearts
Let Me Take You on a Journey to Discover an App Designed to Connect Hearts Together
Let Me Take You on a Journey to Discover an App Designed to Connect Hearts Together
In 2017, depression affected 3-5% of Taiwan’s population—approximately 700,000 to 1.2 million people—with the actual number likely higher due to underreporting.
To address this challenge, our team set out to develop an app that integrates medical mobile-sensed data while enhancing the user interface and information architecture to improve engagement.
As a UI/UX designer, I aimed to redesign the app to enhance usability, aesthetics, and functionality, eventually creating a more intuitive and supportive user experience.
In 2017, depression affected 3-5% of Taiwan’s population—approximately 700,000 to 1.2 million people—with the actual number likely higher due to underreporting.
To address this challenge, our team set out to develop an app that integrates medical mobile-sensed data while enhancing the user interface and information architecture to improve engagement.
As a UI/UX designer, I aimed to redesign the app to enhance usability, aesthetics, and functionality, eventually creating a more intuitive and supportive user experience.
In 2017, depression affected 3-5% of Taiwan’s population—approximately 700,000 to 1.2 million people—with the actual number likely higher due to underreporting.
To address this challenge, our team set out to develop an app that integrates medical mobile-sensed data while enhancing the user interface and information architecture to improve engagement.
As a UI/UX designer, I aimed to redesign the app to enhance usability, aesthetics, and functionality, eventually creating a more intuitive and supportive user experience.
In 2017, depression affected 3-5% of Taiwan’s population —approximately 700,000 to 1.2 million people—with the actual number likely higher due to underreporting.
To address this challenge, our team set out to develop an app that integrates medical mobile-sensed data while enhancing the user interface and information architecture to improve engagement. As a UI/UX designer, I aimed to redesign the app to enhance usability, aesthetics, and functionality, eventually creating a more intuitive and supportive user experience.
Step 1:
Empathizing with Users
Step 1:
Empathizing with Users
Step 1:
Empathizing with Users
Understanding the Challenges of Depression Patients,
Caregivers, and Medical Professionals
Understanding the Challenges of Depression Patients, Caregivers, and Medical Professionals
Understanding the Challenges of Depression Patients, Caregivers, and Medical Professionals
Understanding the Challenges of Depression Patients, Caregivers, and Medical Professionals
User Interviews and Personas
User Interviews and Personas
User Interviews and Personas
User Interviews and Personas
To identify key pain points and enhance the existing app, our team conducted in-depth interviews with ten family groups. These discussions provided valuable insights into diverse user needs, guiding the creation of representative personas.
By analyzing their lifestyles, behaviors, and daily interactions, we developed a comprehensive understanding of their unique challenges. Additionally, we documented perspectives from individuals with depression, their caregivers, and psychiatrists to ensure the app effectively meets their needs.
To protect participant privacy, all user data and interview responses were anonymized while preserving critical insights for the design process. The photo below has been approved for use by the stakeholders.
To identify key pain points and enhance the existing app, our team conducted in-depth interviews with ten family groups. These discussions provided valuable insights into diverse user needs, guiding the creation of representative personas.
By analyzing their lifestyles, behaviors, and daily interactions, we developed a comprehensive understanding of their unique challenges.
Additionally, we documented perspectives from individuals with depression, their caregivers, and psychiatrists to ensure the app effectively meets their needs.
To protect participant privacy, all user data and interview responses were anonymized while preserving critical insights for the design process. The photo below has been approved for use by the stakeholders.
To identify key pain points and enhance the existing app, our team conducted in-depth interviews with ten family groups. These discussions provided valuable insights into diverse user needs, guiding the creation of representative personas.
By analyzing their lifestyles, behaviors, and daily interactions, we developed a comprehensive understanding of their unique challenges.
Additionally, we documented perspectives from individuals with depression, their caregivers, and psychiatrists to ensure the app effectively meets their needs.
To protect participant privacy, all user data and interview responses were anonymized while preserving critical insights for the design process. The photo below has been approved for use by the stakeholders.
To identify key pain points and enhance the existing app, our team conducted in-depth interviews with ten family groups. These discussions provided valuable insights into diverse user needs, guiding the creation of representative personas.
By analyzing their lifestyles, behaviors, and daily interactions, we developed a comprehensive understanding of their unique challenges. Additionally, we documented perspectives from individuals with depression, their caregivers, and psychiatrists to ensure the app effectively meets their needs.
To protect participant privacy, all user data and interview responses were anonymized while preserving critical insights for the design process. The photo below has been approved for use by the stakeholders.
User Journeys
User Journeys
User Journeys
User Journeys
In the previous version of the app, patients wore a smartwatch that continuously monitored their emotional state. When significant changes were detected, the app would instantly send a notification, allowing for timely intervention and support.
In the previous version of the app, patients wore a smartwatch that continuously monitored their emotional state. When significant changes were detected, the app would instantly send a notification, allowing for timely intervention and support.
In the previous version of the app, patients wore a smartwatch that continuously monitored their emotional state. When significant changes were detected, the app would instantly send a notification, allowing for timely intervention and support.
In the previous version of the app, patients wore a smartwatch that continuously monitored their emotional state.
When significant changes were detected, the app would instantly send a notification, allowing for timely intervention and support.
In the previous version of the app, patients wore a
smartwatch that continuously monitored their emotional state. When significant changes were detected, the app would instantly send a notification, allowing for timely intervention and support.
Step 2:
Defining Design Goals
Step 2:
Defining Design Goals
Step 2:
Defining Design Goals
Step 2:
Defining Design Goals
Step 2:
Defining Design Goals
Addressing Issues with the Previous Design
Addressing Issues with the Previous Design
Addressing Issues with the Previous Design
Addressing Issues with the Previous Design
Addressing Issues with the Previous Design
Visual Challenges
Visual Challenges
Visual Challenges
Visual Challenges
Negative Emotional Impact
The app's color scheme and emotional indicators were perceived as unappealing and stressful, leading to user dissatisfaction.
Limited Accessibility
The design was not user-friendly for older adults and individuals with color blindness, making navigation overwhelming and adding to the stress of managing emotions.
Negative Emotional Impact
The app's color scheme and emotional indicators were perceived as unappealing and stressful, leading to user dissatisfaction.
Limited Accessibility
The design was not user-friendly for older adults and individuals with color blindness, making navigation overwhelming and adding to the stress of managing emotions.
Negative Emotional Impact
The app's color scheme and emotional indicators were perceived as unappealing and stressful, leading to user dissatisfaction.
Limited Accessibility
The design was not user-friendly for older adults and individuals with color blindness, making navigation overwhelming and adding to the stress of managing emotions.
Negative Emotional Impact
The app's color scheme and emotional indicators were perceived as unappealing and stressful, leading to user dissatisfaction.
Limited Accessibility
The design was not user-friendly for older adults and individuals with color blindness, making navigation overwhelming and adding to the stress of managing emotions.
User Experience Challenges
User Experience Challenges
User Experience Challenges
User Experience Challenges
Struggles with Sustained Engagement
Users found it challenging to integrate the app into their daily routines due to a lack of engaging features and motivational content, leading to inconsistent usage.
Struggles with Sustained Engagement
Users found it challenging to integrate the app
into their daily routines due to a lack of engaging
features and motivational content, leading to inconsistent usage.
Struggles with Sustained Engagement
Users found it challenging to integrate the app
into their daily routines due to a lack of engaging features and motivational content, leading to inconsistent usage.
Struggles with Sustained Engagement
Users found it challenging to integrate the app into their daily routines due to a lack of engaging features and motivational content, leading to inconsistent usage.
Confusing Navigation
Stakeholders encountered obstacles in locating key functions, such as the home page, which hindered usability.
Confusing Navigation
Stakeholders encountered obstacles in locating key functions, such as the home page, which hindered usability.
Confusing Navigation
Stakeholders encountered obstacles in locating key functions, such as the home page, which hindered usability.
Confusing Navigation
Stakeholders encountered obstacles in locating key functions, such as the home page, which hindered usability.
Solutions
Solutions
Solutions
Solutions
Creating a Friendlier Experience
To improve user comfort and engagement, we refined the visual color scheme and emotional elements to foster a more soothing experience.
Creating a Friendlier Experience
To enhance user comfort and engagement, we redesigned the visual color scheme and emotional features to create a more calming and supportive experience.
Creating a Friendlier Experience
To enhance user comfort and engagement, we redesigned the visual color scheme and emotional features to create a more calming and supportive experience.
Creating a Friendlier Experience
To improve user comfort and engagement, we refined the visual color scheme and emotional elements to foster a more soothing experience.
Creating a Friendlier Experience
To improve user comfort and engagement, we refined the visual color scheme and emotional elements to foster a more soothing experience.
Simplifying Navigation
We streamlined the interface to ensure a more intuitive experience,
making it easier for all users to locate and access key features effortlessly.
Simplifying Navigation
We streamlined the interface to ensure a more
intuitive experience, making it easier for all users to locate and access key features effortlessly.
Simplifying Navigation
We streamlined the interface to ensure a more
intuitive experience, making it easier for all users to locate and access key features effortlessly.
Simplifying Navigation
We streamlined the interface to ensure a more intuitive experience, making it easier for all users to locate and access key features effortlessly.
Simplifying Navigation
We streamlined the interface to ensure
a more intuitive experience, making it
easier for all users to locate and access
key features effortlessly.
Meet Yubi,
your digital buddy!
Yubi is here to support and encourage you every day by sending uplifting messages and guiding you through four simple tasks: going for a walk outside, taking a quick break, checking in on your emotions, and doing something you enjoy.
Completing these tasks earns you rewards and unlocks mini-games with Yubi, making your journey to well-being fun, engaging, and motivating.
Companion Character and Game Tasks
We designed a virtual companion character to boost engagement and offer users a sense of support. By interacting with a digital companion instead of a real person, users can feel more at ease, reducing social pressure and promoting consistent app usage.
Companion Character and Game Tasks
We designed a virtual companion character to boost engagement and offer users a sense of support.
By interacting with a digital companion instead of a real person, users can feel more at ease, reducing social pressure and promoting consistent app usage.
Companion Character and Game Tasks
We designed a virtual companion character to boost engagement and offer users a sense of support.
By interacting with a digital companion instead of a real person, users can feel more at ease, reducing social pressure and promoting consistent app usage.
Companion Character and Game Tasks
We designed a virtual companion character to boost engagement and offer users a sense of support. By interacting with a digital companion instead of a real person, users can feel more at ease, reducing social pressure and promoting consistent app usage.
Meet Yubi,
your digital buddy!
Yubi is here to support and encourage you every day by sending uplifting messages and guiding you through four simple tasks: going for a walk outside, taking a quick break, checking in on your emotions, and doing something you enjoy.
Completing these tasks earns you rewards and unlocks mini-games with Yubi, making your journey to well-being fun, engaging, and motivating.
Meet Yubi, your digital buddy!
Yubi is here to support and encourage you every day by sending uplifting messages and guiding you through four simple tasks: going for a walk outside, taking a quick break, checking in on your emotions, and doing something you enjoy.
Completing these tasks earns you rewards and unlocks mini-games with Yubi, making your journey to well-being fun, engaging, and motivating.
Meet Yubi, your digital buddy!
Yubi is here to support and encourage you every day by sending uplifting messages and guiding you through four simple tasks: going for a walk outside, taking a quick break, checking in on your emotions, and doing something you enjoy. Completing these tasks earns you rewards and unlocks mini-games with Yubi, making your journey to well-being fun, engaging, and motivating.
Meet Yubi,
your digital buddy!
Yubi is here to support and encourage you every day
by sending uplifting messages and guiding you through four simple tasks: going for a walk outside, taking a quick break, checking in on your emotions, and doing something you enjoy.
Completing these tasks earns you rewards and unlocks mini-games with Yubi, making your journey to well-being fun, engaging, and motivating.
Step 3: Prototype and Test
Step 3:
Prototype and Test
Step 3:
Prototype and Test
Making It Easier to Care for Your Loved Ones
Making It Easier to Care for Your Loved Ones
Making It Easier to Care for Your Loved Ones
Making It Easier to Care for
Your Loved Ones
User Testing, Mockups, and Prototyping
User Testing, Mockups, and Prototyping
User Testing, Mockups, and Prototyping
User Testing, Mockups, and Prototyping
To make it easier for users to care for their loved ones, we focused on refining the app through user testing, prototyping, and iterative design improvements. By gathering feedback from A/B testing and user interviews, we identified key areas for enhancement and provided stakeholders with the necessary equipment to ensure real-world usability.
To make it easier for users to care for their loved ones, we focused on refining the app through user testing, prototyping, and iterative design improvements.
By gathering feedback from A/B testing and user interviews, we identified key areas for enhancement and provided stakeholders with the necessary equipment to ensure real-world usability.
To make it easier for users to care for their loved ones, we focused on refining the app through user testing, prototyping, and iterative design improvements.
By gathering feedback from A/B testing and user interviews, we identified key areas for enhancement and provided stakeholders with the necessary equipment to ensure real-world usability.
To make it easier for users to care for their loved ones, we focused on refining the app through user testing, prototyping, and iterative design improvements. By gathering feedback from A/B testing and user interviews, we identified key areas for enhancement and provided stakeholders with the necessary equipment to ensure real-world usability.
Information Simplification
To improve clarity and navigation, we simplified information by visualizing data and replacing text with graphics whenever possible. Functions were structured into four distinct areas, making interactions more intuitive and accessible.
Information Simplification
To improve clarity and navigation, we simplified information by visualizing data and replacing text with graphics whenever possible.
Functions were structured into four distinct areas, making interactions more intuitive and accessible.
Information Simplification
To improve clarity and navigation, we simplified information by visualizing data and replacing text with graphics whenever possible.
Functions were structured into four distinct areas, making interactions more intuitive and accessible.
Information Simplification
To improve clarity and navigation, we simplified information by visualizing data and replacing text with graphics whenever possible. Functions were structured into four distinct areas, making interactions more intuitive and accessible.
Information Simplification
To improve clarity and navigation, we simplified information by visualizing data and replacing text with graphics whenever possible.
Functions were structured into four distinct areas, making interactions more intuitive and accessible.
UX Writing
The team ensured a positive and supportive tone across all interactions, including sound, language, and visual feedback, to foster an encouraging and reassuring user experience.
UX Writing
The team ensured a positive and supportive tone across all interactions, including sound, language, and visual feedback, to foster an encouraging and reassuring user experience.
UX Writing
The team ensured a positive and supportive tone across all interactions, including sound, language, and visual feedback, to foster an encouraging and reassuring user experience.
UX Writing
The team ensured a positive and supportive tone across all interactions, including sound, language, and visual feedback, to foster an encouraging and reassuring user experience.
Daily Games
Users can complete daily tasks to earn Yubi cards while following treatment recommendations from psychiatrists. This approach makes the process more engaging, enjoyable, and less overwhelming.
Daily Games
Users can complete daily tasks to earn Yubi cards while following treatment recommendations from psychiatrists. This approach makes the process more engaging, enjoyable, and less overwhelming.
Daily Games
Users can complete daily tasks to earn Yubi cards while following treatment recommendations from psychiatrists. This approach makes the process more engaging, enjoyable, and less overwhelming.
Daily Games
Users can complete daily tasks to earn Yubi cards while following treatment recommendations from psychiatrists. This approach makes the process more engaging, enjoyable, and less overwhelming.
Easy-to-Read Contact Page
Designed for caregivers and psychiatrists, the contact page allows them to quickly access patients' emotional status and stay connected with just a single touch, ensuring seamless communication.
Easy-to-Read Contact Page
Designed for caregivers and psychiatrists, the contact page allows them to quickly access patients' emotional status and stay connected with just a single touch, ensuring seamless communication.
Easy-to-Read Contact Page
Designed for caregivers and psychiatrists, the contact page allows them to quickly access patients' emotional status and stay connected with just a single touch, ensuring seamless communication.
Easy-to-Read Contact Page
Designed for caregivers and psychiatrists, the contact page allows them to quickly access patients' emotional status and stay connected with just a single touch, ensuring seamless communication.
Takeaway
Takeaway
Takeaway
As a product designer who values empathy, data security, and believes in the power of asking high-quality questions, this project deepened my understanding that creating a great user experience goes beyond making a product intuitive and easy to use—it also requires ensuring safety and reliability.
Although the project was suspended due to a shift in direction and funding, this experience made me realize that the feeling of safety extends beyond interface design. It involves asking the right questions, structuring data effectively, and ensuring secure interactions. When handling sensitive user information, protecting privacy is just as crucial as enhancing usability. A well-designed product should not only offer a seamless experience but also build trust through a strong technological foundation, ensuring long-term security, stability, and user confidence.
As a product designer who values empathy, data security, and believes in the power of asking high-quality questions, this project deepened my understanding that creating a great user experience goes beyond making a product intuitive and easy to use—it also requires ensuring safety and reliability.
Although the project was suspended due to a shift in direction and funding, this experience made me realize that the feeling of safety extends beyond interface design. It involves asking the right questions, structuring data effectively, and ensuring secure interactions. When handling sensitive user information, protecting privacy is just as crucial as enhancing usability. A well-designed product should not only offer a seamless experience but also build trust through a strong technological foundation, ensuring long-term security, stability, and user confidence.
As a product designer who values empathy, data security, and believes in the power of asking high-quality questions, this project deepened my understanding that creating a great user experience goes beyond making a product intuitive and easy to use—it also requires ensuring safety and reliability.
Although the project was suspended due to a shift in direction and funding, this experience made me realize that the feeling of safety extends beyond interface design. It involves asking the right questions, structuring data effectively, and ensuring secure interactions. When handling sensitive user information, protecting privacy is just as crucial as enhancing usability. A well-designed product should not only offer a seamless experience but also build trust through a strong technological foundation, ensuring long-term security, stability, and user confidence.
As a product designer who values empathy, data security, and believes in the power of asking high-quality questions, this project deepened my understanding that creating a great user experience goes beyond making a product intuitive and easy to use—it also requires ensuring safety and reliability.
Although the project was suspended due to a shift in direction and funding, this experience made me realize that the feeling of safety extends beyond interface design. It involves asking the right questions, structuring data effectively, and ensuring secure interactions. When handling sensitive user information, protecting privacy is just as crucial as enhancing usability.
A well-designed product should not only offer a seamless experience but also build trust through a strong technological foundation, ensuring long-term security, stability, and user confidence.
And As a product designer who values empathy, data security, and believes in the power of asking high-quality questions, this project deepened my understanding that creating a great user experience goes beyond making a product intuitive and easy to use—it also requires ensuring safety and reliability.
Although the project was suspended due to a shift in direction and funding, this experience made me realize that the feeling of safety extends beyond interface design. It involves asking the right questions, structuring data effectively, and ensuring secure interactions. When handling sensitive user information, protecting privacy is just as crucial as enhancing usability.
A well-designed product should not only offer a seamless experience but also build trust through a strong technological foundation, ensuring long-term security, stability, and user confidence.
