YOBER
YOBER
YOBER
YOBER
YOBER
Yober is an app that helps people with depression live comfortably and stay connected with their loved ones for better care.
Yober is an app that helps people with depression live comfortably and stay connected with their loved ones for better care.
Yober is an app that helps people with depression live comfortably and stay connected with their loved ones for better care.
Yober is an app that helps people with depression live comfortably and stay connected with their loved ones for better care.
Yober is an app that helps people with depression live comfortably and stay connected with their loved ones for better care.
Client
Client
Client
Client
Client
Monte Jade Science & Technology Association
Monte Jade Science & Technology Association
Monte Jade Science & Technology Association
Monte Jade Science & Technology Association
Monte Jade Science & Technology Association
Role
Role
Role
Role
Role
UI UX Designer
UI UX Designer
UI UX Designer
UI UX Designer
UI UX Designer
Year
Year
Year
Year
Year
2017-2018
2017-2018
2017-2018
2017-2018
2017-2018
Let Me Take You on a Journey to Discover an App Designed to Connect Hearts Together
Let Me Take You on a Journey to Discover an App Designed to Connect Hearts Together
Let Me Take You on a Journey to Discover an App Designed to Connect Hearts Together
Let Me Take You on a Journey to Discover an App Designed to Connect Hearts Together
Let Me Take You on a Journey to Discover an App Designed to Connect Hearts Together
In Taiwan, depression affects 3-5% of the population, or roughly 700,000 to 1.2 million people, with the actual number likely higher due to underreporting.
To turn the tide, our team set out to build an app by integrating medical mobile-sensed data and improving the user interface and information architecture to overcome challenges and boost engagement. As a UI/UX designer, my goal was to revamp the app to enhance usability, aesthetics, and functionality, ultimately creating a better overall user experience.
First of all
First of all
First of all
First of all
First of all
Empathize
Exploring Challenges and Understanding the Needs of Depression Patients, Caregivers, and Medical Professionals with the Old App
Empathize
Exploring Challenges and Understanding the Needs of Depression Patients, Caregivers, and Medical Professionals with the Old App
Empathize
Exploring Challenges and Understanding the Needs of Depression Patients, Caregivers, and Medical Professionals with the Old App
Empathize
Exploring Challenges and Understanding the Needs of Depression Patients, Caregivers, and Medical Professionals with the Old App
User Interviews and Personas
User Interviews and Personas
User Interviews and Personas
User Interviews and Personas
User Interviews and Personas
The team conducted interviews with ten family groups and used the insights gathered to identify key needs. Our personas included a busy middle-class wife, an elderly retired father living alone, a teenager in a single-income family, and a man working in aviation.
We explored their lifestyles, behaviors, and daily interactions to better understand their needs. Additionally, we documented the experiences of both individuals dealing with depression and their caregivers, as well as their psychiatrists.
The team conducted interviews with ten family groups and used the insights gathered to identify key needs. Our personas included a busy middle-class wife, an elderly retired father living alone, a teenager in a single-income family, and a man working in aviation.
We explored their lifestyles, behaviors, and daily interactions to better understand their needs. Additionally, we documented the experiences of both individuals dealing with depression and their caregivers, as well as their psychiatrists.
The team conducted interviews with ten family groups and used the insights gathered to identify key needs. Our personas included a busy middle-class wife, an elderly retired father living alone, a teenager in a single-income family, and a man working in aviation.
We explored their lifestyles, behaviors, and daily interactions to better understand their needs. Additionally, we documented the experiences of both individuals dealing with depression and their caregivers, as well as their psychiatrists.
The team conducted interviews with ten family groups and used the insights gathered to identify key needs. Our personas included a busy middle-class wife, an elderly retired father living alone, a teenager in a single-income family, and a man working in aviation.
We explored their lifestyles, behaviors, and daily interactions to better understand their needs. Additionally, we documented the experiences of both individuals dealing with depression and their caregivers, as well as their psychiatrists.
User Journeys
User Journeys
User Journeys
User Journeys
User Journeys
In the old app, patients wore a smartwatch that monitored their emotional status. If any significant changes were detected, the app would send an immediate notification.
In the old app, patients wore a smartwatch that monitored their emotional status. If any significant changes were detected, the app would send an immediate notification.
In the old app, patients wore a smartwatch that monitored their emotional status. If any significant changes were detected, the app would send an immediate notification.
In the old app, patients wore a smartwatch that monitored their emotional status. If any significant changes were detected, the app would send an immediate notification.
Second
Second
Second
Second
Second
Defining Design Goals
Addressing Issues with the Old Design
Defining Design Goals
Addressing Issues with the Old Design
Defining Design Goals
Addressing Issues with the Old Design
Visual Problem
Visual Problem
Visual Problem
Visual Problem
Visual Problem
Negative emotional impact of the color scheme and accessibility issues :
The app's color scheme and emotional indicators were found to be unappealing and stressful, causing user dissatisfaction.
Additionally, it was not user-friendly for older adults and individuals with color blindness, making the app feel overwhelming and adding to the stress of managing emotions.
Negative emotional impact of the color scheme and accessibility issues :
The app's color scheme and emotional indicators were found to be unappealing and stressful, causing user dissatisfaction.
Additionally, it was not user-friendly for older adults and individuals with color blindness, making the app feel overwhelming and adding to the stress of managing emotions.
Negative emotional impact of the color scheme and accessibility issues :
The app's color scheme and emotional indicators were found to be unappealing and stressful, causing user dissatisfaction.
Additionally, it was not user-friendly for older adults and individuals with color blindness, making the app feel overwhelming and adding to the stress of managing emotions.
Negative emotional impact of the color scheme and accessibility issues :
The app's color scheme and emotional indicators were found to be unappealing and stressful, causing user dissatisfaction.
Additionally, it was not user-friendly for older adults and individuals with color blindness, making the app feel overwhelming and adding to the stress of managing emotions.
Experience Problems
Experience Problems
Experience Problems
Experience Problems
Experience Problems
Difficulty maintaining continuous app usage :
users struggled to make the app a part of their daily routines due to its lack of engaging features and motivational content, leading to inconsistent use.
Difficulty maintaining
continuous app usage :
users struggled to make the app a part of their daily routines due to its lack of engaging features and motivational content, leading to inconsistent use.
Difficulty maintaining
continuous app usage :
users struggled to make the app a part of their daily routines due to its lack of engaging features and motivational content, leading to inconsistent use.
Difficulty maintaining continuous app usage :
users struggled to make the app a part of their daily routines due to its lack of engaging features and motivational content, leading to inconsistent use.
Difficulty maintaining continuous app usage :
users struggled to make the app a part of their daily routines due to its lack of engaging features and motivational content, leading to inconsistent use.
Confusing navigation :
stakeholders faced challenges in finding key functions, such as the home page, and felt frustrated.
Confusing navigation :
stakeholders faced challenges in finding key functions, such as the home page, and felt frustrated.
Confusing navigation :
stakeholders faced challenges in finding key functions, such as the home page, and felt frustrated.
Confusing navigation :
stakeholders faced challenges in finding key functions, such as the home page, and felt frustrated.
Solutions
Solutions
Solutions
Solutions
Create a friendlier experience :
redesign the visual color and emotional features to be more calming.
Create a friendlier experience :
redesign the visual color and emotional features to be more calming.
Create a friendlier experience :
redesign the visual color and emotional features to be more calming.
Create a friendlier experience :
redesign the visual color and emotional features to be more calming.
Create a friendlier experience :
redesign the visual color and emotional features to be more calming.
Simplify navigation :
streamline the interface to make it easier for everyone to find and use key features.
Simplify navigation :
streamline the interface to make it easier for everyone to find and use key features.
Simplify navigation :
streamline the interface to make it easier for everyone to find and use key features.
Simplify navigation :
streamline the interface to make it easier for everyone to find and use key features.
Simplify navigation :
streamline the interface to make it easier for everyone to find and use key features.
Meet Yubi, your digital buddy.
Yubi sends encouraging messages and assists with four daily tasks: going for a walk outside, taking a quick break, checking in on your emotions, and doing something you enjoy, no matter what it is.
You can complete these tasks to earn rewards and play mini-games with Yubi, making your journey to well-being fun and motivating.
Companion character and game tasks :
created a virtual companion character to help stakeholders feel engaged and also interact with an unreal creature, reducing the pressure compared to interactions with real people.
Companion character and game tasks :
created a virtual companion character to help stakeholders feel engaged and also interact with an unreal creature, reducing the pressure compared to interactions with real people.
Companion character and game tasks :
created a virtual companion character to help stakeholders feel engaged and also interact with an unreal creature, reducing the pressure compared to interactions with real people.
Companion character and game tasks :
created a virtual companion character to help stakeholders feel engaged and also interact with an unreal creature, reducing the pressure compared to interactions with real people.
Companion character and game tasks :
created a virtual companion character to help stakeholders feel engaged and also interact with an unreal creature, reducing the pressure compared to interactions with real people.
Meet Yubi, your digital buddy.
Yubi sends encouraging messages and assists with four daily tasks: going for a walk outside, taking a quick break, checking in on your emotions, and doing something you enjoy, no matter what it is.
You can complete these tasks to earn rewards and play mini-games with Yubi, making your journey to well-being fun and motivating.
Meet Yubi, your digital buddy.
Yubi sends encouraging messages and assists with four daily tasks: going for a walk outside, taking a quick break, checking in on your emotions, and doing something you enjoy, no matter what it is.
You can complete these tasks to earn rewards and play mini-games with Yubi, making your journey to well-being fun and motivating.
Meet Yubi, your digital buddy.
Yubi sends encouraging messages and assists with four daily tasks: going for a walk outside, taking a quick break, checking in on your emotions, and doing something you enjoy, no matter what it is.
You can complete these tasks to earn rewards and play mini-games with Yubi, making your journey to well-being fun and motivating.
Meet Yubi, your digital buddy.
Yubi sends encouraging messages and assists with four daily tasks: going for a walk outside, taking a quick break, checking in on your emotions, and doing something you enjoy, no matter what it is.
You can complete these tasks to earn rewards and play mini-games with Yubi, making your journey to well-being fun and motivating.
Third
Third
Third
Third
Third
Prototype and Test
Making It Easier to Care for Your Loved Ones
Prototype and Test
Making It Easier to Care for Your Loved Ones
Prototype and Test
Making It Easier to Care for Your Loved Ones
Prototype and Test
Making It Easier to Care for Your Loved Ones
User testing, mockups, prototyping :
User testing, mockups, prototyping :
User testing, mockups, prototyping :
User testing, mockups, prototyping :
User testing, mockups, prototyping :
gather feedback on designs from the developed prototype, conduct A/B testing and user interviews, and provide the equipment to stakeholders who will actually use it. This process helps refine the app, ensuring it addresses pain points I may have overlooked.
Information simplification :
focus on visualizing data and replacing words with graphics wherever possible, while organizing information and functions into four distinct areas for clearer navigation
Information simplification :
focus on visualizing data and replacing words with graphics wherever possible, while organizing information and functions into four distinct areas for clearer navigation
Information simplification :
focus on visualizing data and replacing words with graphics wherever possible, while organizing information and functions into four distinct areas for clearer navigation
Information simplification :
focus on visualizing data and replacing words with graphics wherever possible, while organizing information and functions into four distinct areas for clearer navigation
UX writing :
maintain a positive tone in all interactions, including sound, language, and visual feedback.
UX writing :
maintain a positive tone in all interactions, including sound, language, and visual feedback.
UX Writing :
Use a positive tone in all interactions.
UX writing :
maintain a positive tone in all interactions, including sound, language, and visual feedback.
Daily game :
complete daily tasks to earn Yubi cards while following treatment recommendations from psychiatrists, making the process fun and much more relieving.
Daily game :
complete daily tasks to earn Yubi cards while following treatment recommendations from psychiatrists, making the process fun and much more relieving.
Daily game :
complete daily tasks to earn Yubi cards while following treatment recommendations from psychiatrists, making the process fun and much more relieving.
Daily game :
complete daily tasks to earn Yubi cards while following treatment recommendations from psychiatrists, making the process fun and much more relieving.
Daily game :
complete daily tasks to earn Yubi cards while following treatment recommendations from psychiatrists, making the process fun and much more relieving.
Easy-to-read contact page :
enabling caregivers and psychiatrists to easily receive patients' emotional status and maintain contact with them with a single touch
Easy-to-read contact page :
enabling caregivers and psychiatrists to easily receive patients' emotional status and maintain contact with them with a single touch
Easy-to-read contact page :
enabling caregivers and psychiatrists to easily receive patients' emotional status and maintain contact with them with a single touch
Easy-to-read contact page :
enabling caregivers and psychiatrists to easily receive patients' emotional status and maintain contact with them with a single touch.
Finally
Finally
Finally
Finally
Finally
Takeaway
Takeaway
Takeaway
Takeaway
Takeaway
The project was suspended due to a shift in direction and funding. As a result, the product didn’t have enough time to be fully refined. My next steps would be to push the product into a high-fidelity and complete version, applying more user testing to iterate it towards meeting actual needs. Throughout this experience, I noticed that app development requires not only data management skills but also the ability to frame questions and determine the best ways to store data. Ensuring safety is an important aspect that a product designer must consider when building information architecture and interactions. A thoughtful product is great, but a safe product that people can rely on requires a much more solid technological foundation to establish.
The project was suspended due to a shift in direction and funding. As a result, the product didn’t have enough time to be fully refined. My next steps would be to push the product into a high-fidelity and complete version, applying more user testing to iterate it towards meeting actual needs. Throughout this experience, I noticed that app development requires not only data management skills but also the ability to frame questions and determine the best ways to store data. Ensuring safety is an important aspect that a product designer must consider when building information architecture and interactions. A thoughtful product is great, but a safe product that people can rely on requires a much more solid technological foundation to establish.
The project was suspended due to a shift in direction and funding. As a result, the product didn’t have enough time to be fully refined. My next steps would be to push the product into a high-fidelity and complete version, applying more user testing to iterate it towards meeting actual needs. Throughout this experience, I noticed that app development requires not only data management skills but also the ability to frame questions and determine the best ways to store data. Ensuring safety is an important aspect that a product designer must consider when building information architecture and interactions. A thoughtful product is great, but a safe product that people can rely on requires a much more solid technological foundation to establish.
